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FAQ

Why can’t I delete a credit note?

Last updated 19 days ago

If the credit account is created from the account, then the system does not allow the deletion of the record until the credits are deleted:

  1. In the credit account review form, selectAccount:
  1. After opening the account, select the sectionCredits creditedand remove it:
  1. Then go back to view your credit account and make your selectionActionsbutton you will be able to cancel the credit account:

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