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Surveys

Survey Responses, Charts, NPS, and Exports

Review statuses, filters, summaries, NPS, charts, and exports.

Last updated 20 days ago

Monitor completion, filter responses, and use summaries to support decisions.

Open results

  1. 1. Go to System Settings → Surveys → Survey results.
  2. 2. Select a survey.
  3. 3. Review the total, not started, in-progress, and completed counts.
  4. 4. Filter by status, completion date, or an answer to a supported question type.

Each question appears as a separate result column. Settings lets you choose visible filters and columns. These preferences are saved to your account for that survey.

Read summaries

Rating questions show response volume and average score. Choice questions show option distribution. NPS responses are grouped as promoters (9–10), passives (7–8), and detractors (0–6). NPS ranges from –100 to 100; interpret it together with response volume and written feedback.

Export results

Apply the required filters and use the table export action. Exports are prepared in the background, so larger data sets may take a little longer. Anonymous surveys do not display or export respondent identity.

Export any data you may need before deleting results. Deleted survey results cannot be restored.

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