Data Security and Reliability
Hanna data protection, privacy, access controls, reliability, and business continuity.
- How Hanna Protects Your DataAn overview of Hanna's safeguards, certification, and the responsibilities shared with customers.
- Encryption, Infrastructure, and Data LocationEncryption, customer environment isolation, data centres, and secure access from user devices.
- Access Control, Activity Logs, and Secure AdministrationRoles, 2FA, activity logs, and administrator practices for secure account management.
- System Availability, Backups, and Business ContinuityHanna monitoring, availability, backups, RTO, RPO, and the steps to take during an outage.
- Privacy, GDPR, DPA, and SubprocessorsData ownership, GDPR responsibilities, the DPA, subprocessors, and data subject requests.
- Integration, API, and Change SecuritySecure API key, integration, and webhook management, plus Hanna's change controls.
- Security Incidents, Vulnerabilities, and FAQsHow to report an incident or vulnerability, with answers to common security questions.