List ticket departments (optional `query` matches `name` and `code_name`). Each item includes `uuid`, `code_name` and `name`. The `uuid` is what the ticket `department` field expects. Mailbox credentials stored on the same record are never returned. Response: `items` and `pagination`.

List /departments

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Roadmap

Changelog

How can we help you?

Start with Hanna basics, your profile, Dashboard, and everyday navigation.

Essentials

Manage customer information, Leads, Opportunities, and sales activities.

CRM and sales

Plan Tasks, Calendar activities, Projects, and team goals.

Work and projects

Create and manage financial documents, Payments, Expenses, contracts, and files.

Finance and documents

Manage Items, Orders, stock movements, and logistics workflows.

Items, inventory, and logistics

Handle Tickets, email, Assets, and service processes.

Service and assets

Use Reports, imports, exports, and file management tools.

Reports and data

Configure your organization, Staff, permissions, modules, security, and integrations.

System administration

Hanna CRM API v4

Optional search phrase (matches `name` and `code_name`).

query

page

Number of results per page. `limit` is accepted as an alias.

per_page

Optional sort order, comma-separated; prefix a field with `-` for descending (e.g. `sort=-updated_at`); empty values sort last. Sortable fields: `code_name`, `name`, `uuid`. Default when omitted: `name`.

sort

Optional response field paths (dot notation for nested groups, e.g. `billing_address.street`; array fields are returned whole). Comma-separated string is also accepted. Identifier field is always included.

fields

Missing, invalid, or expired Bearer token.

Rate limit exceeded. Retry after the number of seconds in the `Retry-After` header.

List /departments

Authorizations

Query Parameters

Response