Default duration and priority

Duration, working day limits, and initial priority of new Tasks.

Last updated 20 days ago

In the Default duration field, enter the duration in minutes to be suggested for new records. This value is used unless the duration is overridden by the record type, template, or another more specific rule.

If Full-day duration is enabled, start dates are based on the organization's workday start and end times; in this case, the specific duration in minutes becomes irrelevant. Check the working hours in the organization's general settings.

In the Default priority field, select the priority the system should suggest for new records: Low, Normal, High, or Critical. Users can change the suggested value before saving.

These changes apply to the initial values for new records and do not overwrite existing ones. After saving, open the form for a new record and verify the start time, end time, and priority. If you are using templates or types that specify their own durations, check those as well.

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